Operations Job - LOAN OPERATIONS SPECIALIST MidCountry Bank Employee Review

Enjoyed the group of people I was around

Seems to be some disconnect between different parts of the organization.

Decent pay Flexible work schedule

(Specifically talking about Community Bank Shared Services Inc, aka CBSSI) Extreme disorganization/chaos at every level Unrealistic workload expectations Decades of technical debt that cripples any efforts at improvement Little to no documentation or SOPs Consistently poor experience for end users Information systems in use are ~1998 age and quality Strong preference for busywork and going through the motions rather than meaningful action Management not-so-subtly complains constantly about all staff members being incompetent