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      Microdyne Outsourcing

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      Microdyne Outsourcing reviews

      The slackers are running the show for big corporations. - Customer Service Representative Microdyne Outsourcing Employee Review

      2.0
      Jan 17, 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Better than minimum wage, paid training, friendly co-workers, and plenty of hours available if you can stomach the work. Location is decent too, right across the way from a shopping complex and restaurants on Stillwater Avenue.

      Cons

      Where do I start? In my limited time with the company, I encountered higher-ups who were clearly "higher up" if you catch my meaning. Managers will commonly tell you to do the complete opposite of what another manager has told you. Many of them lack knowledge in the systems required to perform our job. Much is expected of you, even in your first month there.

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      3.0
      Aug 2, 2022
      Technical support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work at

      Cons

      No cons at all ever

      1.0
      Mar 1, 2020
      Contact center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      (Augusta Maine) I got to put some bread on the table (not much).

      Cons

      Where to start? Started out as Envisionet, with a promise of tech contracts, which I was a part of .. for a month or so. Then, we got locked out of the building with sign on the door stating "Go read your email". Eventually, got on with MSN support, then Dell. The pain ended in March 2003 when Microdyne moved to Orono to a "Purpose built Call-Center". That of course didn't stop them months later from attempting to set up another contact center in a "purpose built office building" in Portland, Maine. Also, another in a "purpose built warehouse" in Jacksonville, Florida. The latter went bust when the building owner was offered a deal for the entire building (the call center was only using a portion of the building and the lease was up for renewal). The owner first offered the same deal to Microdyne, who decided to just lay off the 500 plus employees and crawl back to headquarters. (All of this was acquired after my layoff, college, and re-employment in the IT field). Congratulations, Envisionet/Microdyne, you are examples of where not to work!

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