Great Team. Nice to be appreciated - Technical Support Engineer MicroMenders Employee Review

4.0
Mar 14, 2018
Recommend
CEO approval
Business outlook

Pros

Great staff. Support process seems to be nailed down and getting decent client attaboys lately. Lot's of technologies and seems like something new is always in the works.

Cons

More company wide events / meetings would be good.

Explore other reviews about MicroMenders

5.0
Mar 3, 2021
Recommend
CEO approval
Business outlook

Pros

Salary and management, free lunch sometimes

Cons

Work life balance is the only con

1.0
Oct 12, 2019
Recommend
CEO approval
Business outlook

Pros

Can work distributed/remote if you want. Mostly you get left alone once you earn your stripes. Cell phone bill reimbursement is kinda cool.

Cons

Website hasn't been updated since 2004. Way low salary for SF Bay Area. No salary transparency or consistency and no clarity on what you can do to get a raise or what the pay bands are. No consistent COL adjustments. Zero work-life balance: your vacations, wedding days, honeymoons, bereavement, you name it, it will be interrupted with a fire drill and you will be called until you pick up. Cheap, low quality equipment to use. Company doesn't provide tools or cables, you're expected to purchase, though if you can bill it back to a client, you can probably get reimbursed. Office location is extremely inconvenient, much easier to avoid going in if at all possible. Easier to hotel out of client sites, and they tend to have better food. Clients can be extremely abusive, management sides with them as long as they pay their bills. Hemorrhaging clients, not clear if they will be able to survive much longer in an extremely competitive market.

3
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