Pros
• They will hire anyone due to the high staff turnover so no prior experience or skill needed. • You get to work with schools so you meet some very passionate people. • Owned by Capita so good corporate experience.
Cons
• The software is a hotchpotch of broken features, failed promises and outdated technology. • The software is released to live customers without being tested. • Bugs raised by customers are lost in the abyss of an archaic job system that no one manages or even cares about. • Some Managers and senior team members are bullies, actively seeking to belittle and trash staff sometimes to their face but most often behind their back. • Little to no training provided, push to work on Microsoft Certification off your own back with the promise of a pay rise but none becomes apparent when you work hard and gain such certification. • Expected to work above and beyond but no recognition returned to you for such actions. • Senior Managment focused on sales and not service. • The staff that leave the company are used as scapegoats for poor performance or high staff turnover where its Managers disgraceful work ethic and poor software that is the cause. • Staff are moved into senior positions without training or pay increases with the parent company Capita not being updated on new Job postings. • The software hasn't been innovated in 5+ years, development is stuck in a vicious cycle of trying to keep up with technology trends with no effort to reduce technical debt. • No understanding of continuous delivery, continuous improvement or software as a service. • Making customers (schools) pay for software and services at a price that doesn't reflect the value they are actually getting. • Abusing its position as a market leader to peddle poorly designed and broken software to schools. • Low Pay compared to others in the area.