Best Retailer to work for, hands down. - General Sales Associate Micro Center Employee Review

3.0
Oct 17, 2022
Recommend
CEO approval
Business outlook

Pros

I made some great friends working there and learned a lot through the training they provide. Microcenter is known for their knowledgeable associates, so having that work experience on your resume will pay off regardless of where you go next. Even my managers were super relatable and easy to work with - not many people can say they miss their coworkers and managers but Microcenter really does have some of the most relatable and easy to work with people working there! Also, the GM who hired me was hands down the best boss I ever had - he was extremely fair, if you came to him with issues he would address your concerns based on the situation and not based on your position within the company. I learned so much about dealing with issues in the workplace that apply to every job I will have in the future. They finally raised raised compensation for General Sales employees which was sorely needed, if you are quick and work hard your paycheck will reflect that now more than ever.

Cons

Most people that work in the most sought after positions stay for a long time and general sales does have a high turnover rate company wide but at the location I was employed at turnover rate skyrocketed after we got a new GM. New Management came in with completely different priorities - a number of long time employees quit. A number of interactions I had with the new GM were extremely problematic and there is no point in going to HR as a coworker had done that already and it ended going nowhere. When I had an issue that needed to be addressed that I felt was unfair, I was told that according to our employee handbook there are certain things that I get a pass on so it was not right for me to complain about what was going on. After I left, and I actually took the time to re-read the handbook and it turns out that the supposed leeway I was given wasn't leeway at all - nothing I had done was against company policy. What was even more upsetting was that there are people working there who are in breach of that specific policy but apparently policy only applies when the GM wants it to and never to management. Last but not least - diversity is lacking. I do not think it is something that can be helped because it really might just reflect who applies, but minorities and women make up a small portion of the workforce compared to other employers. They make you feel welcome all the same but it is something to keep in mind. Regardless of my personal experience, I think it is still worth applying - new hires don't understand how good we had it before so the work environment might be more tolerable. If you love tech and don't mind working in sales there is no better retailer to work for.

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Micro Center Response
3y
Thank you for sharing your thoughts and opinions with us. I'd like to have more details so I can understand what we might have been able to do to help you remain with us. Feel free to reach out to discuss. Greg Nicolai, Regional Human Resources Manager - 513-344-8018

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1mo
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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