Micro Center: The Ultimate Employer - Front End Supervisor Micro Center Employee Review

5.0
Aug 11, 2013
Recommend
CEO approval
Business outlook

Pros

Micro Center has a family-like atmosphere and takes great care of their employees. There great benefits and many options for advancement. If you are looking for a different "seat on the bus" whether through advancement or transferring departments, Micro Center and their management staff are more than willing to help you grow into the position you desire. Employees take great pride when comparing the knowledge level and look/feel here in Micro Center to a "big box" retail chain. The difference is recognized by customers on a regular basis. The saying "quality over quantity" comes to mind. While you can bump into a Best Buy, Staples or PC Richard's on any street corner, Micro Center is a "destination store." Customers have driven from hours away just to get the level of customer service that is the standard here. It is great feeling to know that you are part of a company that makes a person drive that far or pay a little more just to receive that level of service.

Cons

Customers in New York are not the easiest to please at times; this sometimes creates a stressful work environment.

Explore other reviews about Micro Center

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

I like the people I work with and the customer interactions that come with the job.

Cons

The management and the pay leave a lot to be desired. I have raised concerns about the department and store as a whole, such as web pick up or the service customers receive from some of my coworkers in the department but it gets ignored. In my opinion, the current GM is too corporate focused and has little concern for associates. My store pays $4/hr during closed hours. If your sticker is not on something, you’re not getting paid. In less busy departments, such as consumer electronics or Apple, I have had days where I’ve spent more on gas than I earned in a day and I’ve had friends say the same. With the way the pay is calculated, whenever you go an hour without selling or are on the clock during closed hours, your average hourly pay goes down. In some departments, it directly affects your commission rate but even in the departments that it doesn’t, your average hourly is used to calculate vacation/holiday pay. That means that just by showing up for an opening shift in a slower season, your PTO value can go down for reasons outside your control. Past that, I was promoted into a department I do not want to be in. I’ve asked to be demoted to something I enjoy more and have been told that it is a “bad idea”. Out of the five sales managers in the store, I feel like there is only one who I can discuss things with and actually get quality feedback from but since they are not my department manager, they can’t do anything. Now I hear the general manager and my sales supervisor tell other associates I am doing bad and I just laugh it off with “well I told them I didn’t want this role, why would I be good at it?”. It’s embarrassing.

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