Computer Repair Technician - Computer Repair Technician Micro Center Employee Review

3.0
Oct 4, 2017
Recommend
CEO approval
Business outlook

Pros

It is the best place I have ever worked in retail. Technical certifications often paid by the company. Good lateral and some horizontal movement. Good pay for the work.

Cons

Home office cares about sales and turntime; little else. Each location is run like a franchise, with different rules and standards in place for each location dependent on general management. This means middle-management has to deal with both home office and front-line workers problems, unnecessarily adding to their workloads and stress. This leads to wildly different customer and worker experiences between branches.

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Micro Center Response
8y
We'd like to understand more about some of your concerns so that we can resolve any issues. Our sales and turntime is what drives the service business for us but we need to be consistent and focus on our customers. Please call me directly at 614-850-3150 to talk about your shop in particular and how we can help. Sincerely, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
3w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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