Restructure - Customer Service Representative Metronet Employee Review

2.0
Mar 1, 2020
Recommend
CEO approval
Business outlook

Pros

Metronet offers decent pay and great benefits to employees.

Cons

Metronet is growing too fast for their own good. Leadership is very hypocritical. One day it’s this way and then without warning it changes drastically. They offered little to zero training that was useful to the position I was in. They claimed to have reworked it so there is hope, but it is peer learning based.

Explore other reviews about Metronet

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great management. Lots of work to be done. Room for growth. Great training program before starting

Cons

None at all. I love it here

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

The culture established at Metronet really resonates with me. Nearly every employee performs their jobs with an ownership mindset. The leadership team for our division does a remarkable job of establishing vision and setting the tone for the department. It is a very demanding environment, but it is also one that makes celebrating success a part of everyday business.

Cons

The only negatives I have encountered are outside of the company's direct responsibilities and are orientated toward the administrative bureaucracy of the municipalities that we have to coordinate work with,

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