Growing company with open door policy - Technical Support Representative Metronet Employee Review

4.0
Apr 5, 2019
Recommend
CEO approval
Business outlook

Pros

Decent pay and overtime opportunities. Open door policy with management. Above average benefit package. Growing company with opportunities for upward mobility. Ability to give direct feedback to management.

Cons

Training for entry level employees could be more comprehensive. A dedicated training staff would be beneficial for entry level techs. Speed of change and company growth may intimidate some.

Explore other reviews about Metronet

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Metronet is an exciting, fast-growing company with strong leadership and a great product to represent. The culture encourages ownership and relationship-building while giving employees the autonomy to succeed. The growth in fiber and MDU connectivity creates real opportunity for career advancement and strong earning potential. It’s a great environment for motivated people who enjoy building something meaningful.

Cons

The role requires a high level of self-motivation and persistence, especially in developing new business opportunities and territories. The pace can be demanding at times, but it also creates opportunities for growth and impact.

2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Decent base salary to start.

Cons

The Florida market is a joke. Micromanagement from a boss who doesn’t leave their house. Lazy field ops team that falls asleep in the office at their desks (literally). no chance of getting paid your commissions. If you want to do a managers job without managers pay, this is the company for you. Complete incompetence.

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