Horrible - Advance Tech 2 Metrocast Employee Review

1.0
Feb 23, 2014
Recommend
CEO approval
Business outlook

Pros

The people you work with in the field level. Besides that there are no pros to this company

Cons

Management, supervisors. The pay is a joke we do round the clock 24 7 on call and outage work also service calls and no one here has seen a dollars raise in 8 years. Personal life forget about it personal privacy forget about it.

Explore other reviews about Metrocast

5.0
Jun 24, 2021
Recommend
CEO approval
Business outlook

Pros

Dedicated staff and always willing to go above and beyond .

Cons

None as the company genuinely cared for their teams.

1.0
Aug 30, 2014
Recommend
CEO approval
Business outlook

Pros

Free cable, internet and phone. The insurance wasn't so bad either actually.

Cons

The customer service manager Tony was and still is rude and cruel. He plays head games with his employees, he says hurtful things to them and does nothing about lewd comments, as he is one of the people involved in making some of them. The pay is terrible, they do not have worth while incentives to keep their staff happy, whom are already abused daily by the customers, never mind the management in place to help and guide them. Whenever something happens or needs to be followed up on, you can always count on a snarky rude email coming from managers about protocol. Avoid applying there, apply somewhere else where the manager doesn't call the lady in the office "Glory Hole". I got out of there, anyone left behind should too before it destroys them.

2
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