Great until it isn't - Manager MetroRock Employee Review

2.0
Jan 2, 2020
Recommend
CEO approval
Business outlook

Pros

The community of climbers is great, and the staff are an excellent collection of young and enthusiastic climbers. You'll gain massive exposure to the climbing industry and there is plenty of room to get involved around the gym in various aspects of its operations. At the ground level, it is a very fun place to work - though this is not true for management.

Cons

The owners refuse to invest in their facilities or employees and instead choose to milk money out of every opportunity, including their employees pockets. Employees are not set up for success, and there is massive disorganization all the way up the flagpole. The pay is not adequate in management positions.

Explore other reviews about MetroRock

5.0
Feb 3, 2026
Recommend
CEO approval
Business outlook

Pros

I love metro! It's a family there and I always feel supported.

Cons

No cons! Metro is great!

3.0
Feb 6, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive and knowledgeable community Free membership Pro deal on gear

Cons

The owner only cares about money and refuses to invest in the business. Managers are constantly FIGHTING him to invest, and everything is a struggle, even bare minimum maintenance tasks.

See reviews by: Helpful|Rating|Date|All