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MetroHealth System

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The Great and Not So Great - Unit Secretary MetroHealth System Employee Review

3.0
Jan 30, 2019
Recommend
CEO approval
Business outlook

Pros

The CEO that came on a few years back, Dr. Butros, is absolutely fantastic. Visits the floors, very personable with staff, patients and visitors. When he first started here he greeted people in front lobby, brought coffee and papers to the patients. His staff comes and checks on patients. He also thanks the staff. New garage helps with parking.

Cons

Even though Metro is trying to help employees who are being harassed, bullied and dealing with a hostile working environment, the fact that those doing the harassment have friends and coworkers who will also back their dishonest behavior. This doesn't allow the policy meant to help employees, actually get put to work . We are afraid of losing our job if we speak up. No one will believe us. We go back to the same environment or management tries to smear you if you try and leave.

Explore other reviews about MetroHealth System

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work for

Cons

No cons place is a good place to work

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Working for a Safety Net hospital system is a great cause! Home-spun management Working with doctors, clinicians, Sr executives, and C-suite is the best part

Cons

EPMO management is weak and ingrown, lacking experience with people, close-minded, and cannot discern second-handed information from fact. EPMO management does not empower their people. EPMO is openly Anti-Agile and non-collaborative, specifically reprimanding collaboration between departments. Leadership is lacking because EPMO manangement cannot get their focus off "self" and on to others. EPMO was a good organization when Sr management had direct oversight of the department. Since then, EPMO management is adolescent in its Capability Maturity Model Integration: Junior manager has less overall management and/or project experience than any single team member or peer, thus creating a non-supportive environment. Weakness: Manager title among VP peers puts EPMO at a disadvantage and weakens their voice in the organization. EPMO is further weakened by lack of promotion and recognition by Sr management/CIO across the organization so project managers must "fight" clients for the right to manage projects, creating an adversarial relationship.

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