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      Methodist Health System

      Engaged employer

      Methodist Health System reviews

      Methodist - Medical Customer Service Representative Methodist Health System Employee Review

      3.0
      Aug 13, 2022
      Medical customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Love there 8-5 hours days we work only and work remote. Good insurance and commission.

      Cons

      They have horrible hours and they say they’ll work with you but to schedule a doctors appointment they want us to schedule it during our off time which that is impossible some doctors are not available at those times and we cannot take vacation or time off if we have not accumulated 40 hours of PTO and over Minimum I must have 45 or 48 in order to take time off, dislike late nights 11-8p shift and rotation of shift weekly. Training and have to also meet my numbers. The Tardiness and abstinences. Pto & sick time accumulating. Management & hours

      avatar
      Methodist Health System Response
      3y
      Thank you for your review. We are sorry about the struggles you're having with your time off scheduling and other issues. We can hear your frustrations. If it would help for you to talk with someone, we'd like to help. Just email us at hrcareer@mhd.com.

      Explore other reviews about Methodist Health System

      5.0
      Jun 30, 2026
      Director of communications and public affairs
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and leadership. Great work environment.

      Cons

      Low industry comparative pay and average benefits.

      1
      avatar
      Methodist Health System Response
      1d
      We're glad to hear our culture, leadership, and work environment have made a positive impression. Supporting our employees and staying true to our mission are at the heart of who we are. Your feedback on compensation and benefits is an important part of helping us continue to strengthen the employee experience.
      5.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Caring and compassionate culture. Everyone from the volunteers to the CEO truly embodies the organization's mission and values. Best place that I have ever worked!

      Cons

      I only wish I would have joined this team years ago!

      1
      avatar
      Methodist Health System Response
      1d
      Knowing our culture is making this kind of impact is incredibly meaningful. Creating a place where people feel supported, valued, and connected to our mission is something we work toward every day. We're honored that you've found that here, and we're committed to protecting the caring, compassionate environment that makes Methodist such a special place to serve.
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