2.0
Feb 3, 2026
Former employee, less than 1 year
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
- Meter has an audacious goal to take over an industry that needs a new model, and the real potential to succeed in doing so. I let this promise cloud my judgement when it should have been clear early on that my baseline expectations were falsely aligned - Its customer base is largely happy and scaling rapidly - Highly intelligent employees on every team, no passengers
Cons
- Success and service teams are critically understaffed and under-tooled. - New-hire onboarding is bare minimum, there is no ongoing enablement - Feedback is cryptic, if provided - There is little camaraderie or culture, senior leadership is mute where they should be unifying the company