If You’re Driven... - Customer Care Representative MetTel Employee Review

5.0
Sep 23, 2019
Recommend
CEO approval
Business outlook

Pros

If you are driven - you can easily climb up in position and salary.

Cons

Could use some more culture.

Explore other reviews about MetTel

5.0
Sep 22, 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility with time off and allowed to be self paced

Cons

Benefits are really expensive and don't cover much

5.0
Sep 18, 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with, very supportive, and easy to get projects completed once started. Wonderful project managers. Hang Li is probably one of the best in the industry.

Cons

I am not sure if this is a con per se or just growing pains for the company. Their new process for rolling out new projects through a small approval team slows things down. Many valuable projects never progress beyond being mentioned. I preferred the old way, where I would work directly with Executives and Directors to identify projects based on needs and issues. There was a bit of start/pause/redirect with projects that created issues.

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