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      MetLife

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      MetLife reviews

      Focused on the wrong stuff - AVP-IT MetLife Employee Review

      3.0
      Aug 16, 2024
      Avp-it
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits, decent pay, nice physical environment if your role is in the office

      Cons

      Extremely political and focused on being politically correct to a fault which actually ends up discriminating certain groups. Lots of talk about equity and inclusion but it’s only talk. The processes and methods to innovate change are old fashioned and ineffective.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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