You're just a cog... - Anonymous employee MetLife Employee Review

3.0
Apr 16, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits Generally good people Good camaraderie amongst the "troops" Good work/life balance

Cons

Weak management at AVP and VP levels Lack of meaningful information from above Base salaries are lower than other like jobs and companies Promotions based on favoritism, not ability or performance

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5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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