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      MetLife

      Engaged employer

      MetLife reviews

      Review - Customer Retention Agent MetLife Employee Review

      5.0
      Aug 5, 2024
      Customer retention agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Best company I have ever worked in. Challenging work but a lot of employee benefits!

      Cons

      Challenging position. Hard working enviroment. I dont have anything else bad to say.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jun 2, 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Plenty of benefits and warm culture

      Cons

      Hard to get consistent communication from support team. You're kind of left to figure things out for yourself

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