Old fashioned culture - Software Development Manager MetLife Employee Review

3.0
Dec 4, 2015
Recommend
CEO approval
Business outlook

Pros

Great new campus, great people, some interesting challenging projects. Salary at market level, annual bonus. A lot of open positions, pretty easy to convert from a consultant to an employee.

Cons

Hard to get a promotion based on merit and performance, all jobs are given to old-timers. Most of the managers spent their entire careers ate MetLife, never saw anything else and are unable and unwilling to drive change. Very little attention to the development processes and tools, all energy goes into managing projects and budgets. The development tools are mediocre, no tracking of enhancements, defects, tests cases. No real quality assurance. Business controls all aspects of application development without understanding what development means. The team work is not encouraged or valued, all rewards and evaluations are done individually and usually the worst team players get the most praise. The senior management seems ok and are definitely trying to do the right thing but it can't be done without massive cultural change that will focus on team work and modern development principles.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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