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      MetLife

      Engaged employer

      MetLife reviews

      Pet Insurance. - Customer Service Representative MetLife Employee Review

      2.0
      Jun 22, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The hourly wages are solid. The benefit's are comparable to other companies. The 401k plan has a match incentive. Work from home.

      Cons

      Understaffed. No sense of direction. Very poor consumer reviews. Litany of tech related issues.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      Jul 3, 2026
      Client service director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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