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      MetLife

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      MetLife reviews

      Constant change - Manager, Strategic Planning MetLife Employee Review

      2.0
      Jun 1, 2015
      Manager, strategic planning
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and generous PTO. The culture/morale used to be very family oriented and overall warm and encouraging.

      Cons

      There has been lots of change over the last 7 years, seems there is a re-organization every 18 months or so. This makes it difficult to promote growth and positive morale. Through the re-orgs many have been let go or demoted.

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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