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      MetLife

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      MetLife reviews

      Talent & Expertise Drain in US Direct - Assistant Vice President MetLife Employee Review

      2.0
      May 14, 2015
      Assistant vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      As a company, MetLife's businesses are performing well and enjoy strong leadership both here and abroad.

      Cons

      One individual line of business, US Direct, has undergone significant reorganization with new leadership. Unfortunately, the new senior leader has eliminated people not on performance basis but rather political ones. This has resulted in nearly 30 departures as leaders and associates alike leave for other lines of business.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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