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      MetLife

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      MetLife reviews

      Toxic Environment - Senior Consultant MetLife Employee Review

      2.0
      Jun 21, 2022
      Senior consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great experience gained in the first half of my time. Nice colleagues and great campus.

      Cons

      Exceedingly toxic environment. It never mattered how much work you did or how well you did, it was never enough. False promises for future work and movement. As someone that was a top 5% employee it was really hard to believe at how badly I (and our team) were treated.

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      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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