Great manager, unorganized company - Agency Administrative Assistant MetLife Employee Review

2.0
Jan 20, 2015
Recommend
CEO approval
Business outlook

Pros

The marketing director is amazing, very encouraging and kind.

Cons

As soon as the company began merging with New England Financial, the company became very unorganized and the atmosphere was consistently stressful. A majority of the staff in my office was laid off or simply left because they did not know the future of their employment status with MetLife.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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