They try to be different but its more of the same... - Financial Services Representative MetLife Employee Review

3.0
May 25, 2010
Recommend
CEO approval
Business outlook

Pros

Great training. They give you a base for a while.

Cons

They try to make it seem that they offer more resources for new reps and that their new rep retention is 50% compared to 10% in the rest of the industry. However they set up their pay structure to keep you there for at least a year so the numbers are not comparable. They offer decent lead programs but you won't get access to them. Also, be prepared to give up half of whatever you bring in on your own because if you need to bring an experienced rep on an appointment then you have to give them half your commission. Your manager won't be able to handle an in depth appointment so you have to bring another rep with you.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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