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      MetLife

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      MetLife reviews

      Don't do it! - Customer Service Representative MetLife Employee Review

      1.0
      Apr 27, 2021
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Provides equipment for employees and that's about it

      Cons

      Thanks MetLife for choosing to take back your offer of employment simply because I shared that I was gay. I literally passed every background check and picked up all my equipment but made the mistake of sharing my sexuality during my welcome call and the next day got a call letting me know that the company has changed their mind. You should be ashamed of yourself for your behavior. I'm glad you showed your true colors early on though. I would rather not be associated with such a low life company as yours anyways..

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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