Disability - Senior Customer Service Representative MetLife Employee Review

2.0
Aug 17, 2020
Recommend
CEO approval
Business outlook

Pros

Lots of granted PTO time

Cons

Call volume is incredibly high. Management sees you as a number.

Explore other reviews about MetLife

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

1
See reviews by: Helpful|Rating|Date|All