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      MetLife

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      MetLife reviews

      It was good until it wasn't... - Assistant Vice President MetLife Employee Review

      2.0
      Jul 10, 2020
      Assistant vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      competitive compensation, friendly colleagues, new offices, opportunities to travel (pre-COVID)

      Cons

      Lots of purpose-washing and it felt inauthentic. Overly hierarchical, with many folks in positions where they simply aren't working hard enough to bring in salaries that they earn. Too many VPs, SVPs etc who have "screwed up, moved up" and it is disheartening when underperformers are simply moved from department to department.

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      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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