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      MetLife

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      ABUSIVE MANAGEMENT AND UNREALISTIC GOALS - Senior Claim Assistant MetLife Employee Review

      2.0
      Jan 28, 2019
      Senior claim assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      My coworkers were wonderful to work with. Our team of four worked all together and did the work that was expected.

      Cons

      Unrealistic goals set at 98%. If you do not have 98-100%, you are put on written review and then fired. Abusive supervisor that belittled you and your self-esteem. Hovered over computer which would make mistakes and he would yell in front of people making you feel horrible and belittled.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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