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      MetLife

      Engaged employer

      MetLife reviews

      Good benefits, bad everything else - Anonymous employee MetLife Employee Review

      2.0
      Aug 6, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Able to work from home if necessary, good benefits and PTO, reasonable training, room for lateral moves

      Cons

      Overworked, employees are asked to meet impossible goals, they don't hire enough employees, they drag claims out for months and years that should be closed in days or weeks, to tremendous financial detriment, no room for true advancement.

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      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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