Great company if you are at work to collect a pay check - Anonymous employee MetLife Employee Review

3.0
Jun 3, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You work for a company that is well known. Pay seems to be average perhaps even slightly above average depending on the role. MetLife pretends to care about their employees. It's nice to feel valued. Having said that, feeling like you're valued and actually being valued are different things. Once you realize actuality there aren't many pros to mention.

Cons

MetLife is in a "transitioning" state. What I mean by that is, they don't know where they are at or where they are heading. They want to be a tech company, they want to be an insurance company, they want to be an investment company, there are too many cultures to count within one organization. Executives are incompetent, they got to where they are through the "Good Ole' Boy" program. Their sentences are full of buzz words, and the people next to you are only concerned about self-preservation. Accountability is not something that is required, so you can simply get paid to not do a thing (and that's who stays at MetLife for years). If you are hoping to advance yourself, don't expect your work to get you far. Politics, politics, politics. Just another large company where most people are small fish is an incredibly large pond.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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