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      MetLife

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      MetLife reviews

      Overworked and low pay - Anonymous employee MetLife Employee Review

      2.0
      Jul 18, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Stable company, cares about it reputation and the companies growth.

      Cons

      Management styles vary and if you are not lucky, get on the wrong team or under the wrong manager you may be doomed. The pay structure has recently changed making this huge company one of the lowest paying companies around for the same position anywhere else. I had gotten a promotion and due to the pay structure change received no increase in pay but I was working 3 times at hard. It is very difficult to move up, you really have to be impressive or be someone's favorite. Also, work life balance used to be a major point but not any longer just do what management wants and be quick about it.

      avatar
      MetLife Response
      9y
      It’s great to hear get feedback from both current and former employees. We appreciate you taking the time to write this thoughtful review. We take feedback very seriously and will evaluate your input to find areas to improve on as a company. Thanks again for sharing your thoughts with us.

      Explore other reviews about MetLife

      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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