Going Downhill - Anonymous employee MetLife Employee Review

2.0
Jul 15, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This used to be a great company to work for, but it's not any longer. It used to have a real family feel to it and great benefits, including a 401k, pension, and inexpensive health insurance.

Cons

MetLife has been steadily laying off employees in the U.S. They have been bleeding them off over the last 4 years so it won't hit the news. There is no reason to do so. They are making healthy profits. They have built a hugely successful company during the last 140 years by using American labor to produce products for sale to Americans. Now they are sending jobs overseas.

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May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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