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      MetLife

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      MetLife reviews

      went downhill - Assitant Vice President MetLife Employee Review

      2.0
      Oct 8, 2025
      Assitant vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      Used to be big on transparency and coaching and development

      Cons

      After leadership change there was an influx of leaders from an outside company and all "legacy" employees were sidelined in favor of external candidate from one particular company. No focus on employee development, focus is on bottom line. Cronyism is rampant

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      5.0
      Apr 7, 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      1.0
      Jun 9, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Good support for new people managers were very helpful and always available

      Cons

      Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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