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Meridian Knowledge Solutions

Engaged employer

Rose Colored Glasses - Anonymous employee Meridian Knowledge Solutions Employee Review

1.0
Sep 2, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I saw the potential of what the company could be and found most colleagues agreed several years ago. Unfortunately, the execution required to attain that vision was flawed, constantly changing and unreachable. Due to the numerous areas needing attention, the management teams had to collectively put the vision on the hold because there were far too many fires that needed tending to keep the each organization above water. I believed I could have made a difference; however, the constant change month over month deflected all attempts (still appears that way today)

Cons

Management is not empowered to execute the changes necessary to improve people, product and processes. Everything continues to remain status quo even though very good leadership/management regimes have come and gone multiple times. The revolving door in and out of Meridian is frightening. New hire candidates and employees should understand the true statistics regarding employee churn, customer churn/satisfaction levels, sales/revenue year over year, product quality and ongoing advancement of features.

Explore other reviews about Meridian Knowledge Solutions

5.0
Aug 7, 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been on the support team at Meridian for almost two years, and I genuinely enjoy working here. The company culture is welcoming and supportive, and I’ve had consistently positive experiences with everyone I’ve interacted with. People are always willing to help, regardless of their role or team. One of the things I appreciate most about my role is that it allows me to wear different hats, no two days are exactly the same, which keeps the work interesting and engaging. My days are just the right amount of busy; I end each day feeling productive and accomplished, but not burned out. The management team is transparent, approachable, and always available for a conversation. It’s clear they care about their employees and take the time to listen. I’ve never had any issues taking PTO or time off when needed, work-life balance is definitely respected here. I also find the work to be meaningful, and I’m constantly learning and growing. The environment encourages development and curiosity, which makes it easy to stay motivated. Overall, I would absolutely recommend Meridian to others. It’s a place where you feel valued, supported, and challenged in all the right ways.

Cons

This isn’t necessarily a con, but more of a preference depending on your background. Meridian is a smaller company, and the team operates more like a close-knit group. If you're used to working at a large corporation, it can be a bit of a transition — processes and communication styles may feel different simply due to the size of the organization. That said, I’ve found the more personal, agile environment to be a positive experience overall.

1.0
Jul 27, 2025
Recommend
CEO approval
Business outlook

Pros

Direct deposit was on time

Cons

The pay wasn't good for the work, and the perks weren't good either. People were always stressed out and didn't have a good work-life balance because they were supposed to be available all the time, even when they worked from home. There was no real way to grow unless you were part of the "in crowd," and management had different ideas for different people. People were overworked and underpaid, even though the product was good. Morale was low and turnover was high.

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Meridian Knowledge Solutions Response
10mo
We’re sorry to hear you had a frustrating experience. More than 75% of Meridian’s current managers were promoted into their current positions from within the company based upon their performance and career growth. There is no expectation that all employees are available for routine business 24 hours/day, 7 days/week. Please contact HR@Meridianks.com if you feel comfortable sharing more information.
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