Was great before Bon Secour "merger" December 2018 - PBX Operator Mercy Health Employee Review

2.0
Jun 13, 2019
Recommend
CEO approval
Business outlook

Pros

*Pay is good *Coworkers *Parking in garages

Cons

*No sick pay, only general PTO (I got 5.5 hours of PTO per biweekly paycheck) *Retirement plan is a joke (.5% matching only up to 6%) *Health benefits are worsening every year *Human resource department is atrocious *Departments are being consolidated from 3 local hospitals into one and are later cut. This is happening throughout the hospital system. *Hard workers will be overworked, slackers are frequent and aren't punished, can call off consistently without consequence (not FMLA call offs) *Management since Bon Secours bought out Mercy (was supposedly a merger but as a worker, we changed everything to be just like Bon Secours *I would have told everyone I know to apply here before Bon Secours bought out Mercy Health. In the past months with BS, the morale here has dropped considerably and upper management consistently makes rules that only make it worse.

Explore other reviews about Mercy Health

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of OT if you are ready to make money

Cons

Poor work life balance due to on call

3.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours and the work is straightforward and easy. It's an honorable job where you are helping people. Decent place to work part time if you are in school or close to retirement. Air conditioned and clean.

Cons

Pay is mediocre and a lot of the staff there can be very rude and unprofessional. Not all of them but a lot of them. Coworkers in department will actively avoid work creating an uneven workload between employees. No yearly raises or room for growth. It's just a job.

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