5.0
Jul 30, 2025
Current employee, more than 10 years
Crystal City, MO
Recommend
CEO approval
Business outlook
Pros
Working as a PSA in the Emergency Department at Mercy Jefferson was an incredibly meaningful experience. The role allowed me to directly support patients during their most vulnerable moments while maintaining the operational flow of a busy ER. I collaborated daily with skilled and compassionate nurses, physicians, and techs. The teamwork here feels mission-driven, and the culture emphasizes respect, empathy, and rapid response. It's a place where clinical urgency meets human connection.
Cons
The PSA role is undervalued despite its impact. Limited advancement opportunities and inconsistent recognition from upper management made it hard to feel fully supported. High-stress situations weren’t always met with appropriate resources.