4.0
Sep 4, 2013
Former employee, more than 3 years
Chesterfield, MO
Recommend
CEO approval
Business outlook
Pros
M-F with limited overtime. Health/ Dental/ Vision/ 401K benefits from day 1 Comprehensive, progressive training Clean work areas Generally knowledgeable and helpful co-workers All calls are recorded and a percentage are reviewed for quality control
Cons
High call volumes. Scripted phone introductions. Some policies change multiple times during the course of a year. Some SOB and GMA do not offer clear benefit information which can make quoting benefits a difficult task. Periodic hiring and promotion freezes.