Good people, greatly understaffed. - Emergency Room Technician Mercy Employee Review

3.0
Oct 4, 2019
Recommend
CEO approval
Business outlook

Pros

- Flexible Hours - Bonus shifts for extra money - Good people and doctors - Great learning experience if you're going for allied health / med school

Cons

- Horribly understaffed - Low pay for the amount of stress - Holiday / Nights / Weekends - More times than I can count I would be the only, or one of two, techs on the floor. Everyone is stressed out because there are a ton of people in the lobby and everyone expects the techs to do the work they don't want to do.

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Mercy Response
6y
Hi there! Thank you for taking the time to provide us with your valuable feedback relating to your time at Mercy. Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of how we operate moving forward. In addition, we appreciate you taking the time to work nights, holidays, and weekends. We know that time away from your family is not easy and we can't thank you enough for taking those shifts. The work you do makes an incredible impact on the whole Springfield community. Thank you for the work you do here at Mercy! Please reach out to mercyrecruitmentfeed@mercy.net with any further comments or suggestions you wish to share. We hope you have a blessed day!

Explore other reviews about Mercy

5.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture! Wonderful place to work

Cons

Work life balance could be better

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good base rate: starts at 30 with 10k sign on bonus Weekend program gets an extra 9.50 an hr Diffs are Evenings: 2. Nights: 4. Weekends: 1.5

Cons

Very short staffed They mark everyone as “average” on performance reviews so they only have to give you a 3% raise Last year due to “budget cuts” they only gave every person a 2.5% raise even those 1/3 of our staff had quit. We have like half of the staffing we used to have If you spend the night during a snow storm you don’t get anything for it

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