PACT Counselor - PACT Counselor Mercy College Employee Review

3.0
Nov 29, 2015
Recommend
CEO approval
Business outlook

Pros

Helping students, variety of work since this position is the point of contact for everything, great place to gain experience as a recent graduate. Co workers are young, cool and supportive.

Cons

The pay is so low but expectations are high. PACT Counselors are expected to do everything but do not get paid enough to do it all. Work is not distributed evenly; thus, academic advisors are doing admissions work and admission counselors are doing secretary duties which equates to a hot mess. Tuition reimbursement is now taxed which leaves no real benefits for this position.

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5.0
Apr 6, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful leadership & healthy team structure!

Cons

Pay was a little low

4.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice people to work with Relaxed environment

Cons

Changes are slow Over staffing of admin

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