Overall, the salary and benefits were excellent; sales environment ever changing; high stress - Executive Customer Representative Merck Employee Review

3.0
Feb 12, 2015
Recommend
CEO approval
Business outlook

Pros

Salary & benefits; leadership more involved than in previous years

Cons

Continual transition and change; expectations that were highly subjective and not always realistic; company's focus continues to be on developing weaknesses than utilizing strengths... so frustration sets in; constant down-sizing and team changes; opportunities for advancement/promotion slim

Explore other reviews about Merck

5.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home (that may not always be a perk, but it is now for writers), choice of flexible hours (7 AM - 9 AM starting), friendly, helpful people, great bosses, people very interested in their jobs, plus a lot of educational benefits, you are trained on all aspects of Merck and your job.

Cons

I cannot think of any, though sometimes work from home has its drawbacks, because the employee doesn't get all the information that an onsite employee would.

4.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Over my tenure, I had the opportunity to work alongside highly talented and mission-driven colleagues dedicated to improving patient outcomes. The organization provided exposure to cross-functional collaboration, leadership development opportunities, and meaningful work supporting healthcare providers, patients, and community stakeholders. I appreciated the company's commitment to innovation, professional growth, and serving patients through scientific advancement.

Cons

Like many large organizations, priorities and organizational structures evolved over time, which occasionally created uncertainty and changes in responsibilities. Decision-making processes could sometimes be complex due to the size of the organization, and navigating multiple layers of stakeholders occasionally impacted speed and execution.

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