Chaos, but Good Work Life Balance - Applications Services Analyst Merck Employee Review

3.0
Dec 20, 2009
Recommend
CEO approval
Business outlook

Pros

Good work life balance Use of newer technologies Educated workforce Good pay

Cons

Lack of leadership; Mismanagement Matrix organizational structure with no leadership leads to chaos on projects; no one is in charge so many try to take charge and workers are pulled in many different, conflicting directions Lack of communication Inability to effectively manage or implement change; goals are only the goals of senior management, not emplooyees. Management is ineffective in obtaining buy-in from employees. Lack of cooperation among staff; limited sharing of information Lack of shared vision (and lack of communication/promotion of corporate goals) Functions at each step of system life cycle are centralized but workers receive no training Very limited sharing of information among workers; contractors are constantly brought in but are not given background information required to do their jobs. Workers are afraid of being laid off so they hold onto information in an effort to become indispensable.

Explore other reviews about Merck

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing to work and smart people to work around.

Cons

Not sponsoring in the US

4.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Over my tenure, I had the opportunity to work alongside highly talented and mission-driven colleagues dedicated to improving patient outcomes. The organization provided exposure to cross-functional collaboration, leadership development opportunities, and meaningful work supporting healthcare providers, patients, and community stakeholders. I appreciated the company's commitment to innovation, professional growth, and serving patients through scientific advancement.

Cons

Like many large organizations, priorities and organizational structures evolved over time, which occasionally created uncertainty and changes in responsibilities. Decision-making processes could sometimes be complex due to the size of the organization, and navigating multiple layers of stakeholders occasionally impacted speed and execution.

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