2.0
Nov 18, 2011
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
Great health benefits, life insurance, 401K
Cons
Very stressful union atmosphere in the Texas Call Center. There was a lot of tension between upper management and the union. Supervisors and floor managers have very little room to make changes and growth. Some members of upper management have been in there too long. They rarely communicate with the floor representatives and lower management. Some of the representatives do not know what upper management members even look like.