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Merchant Lynx Services

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Stay Away - Deployment Technician Merchant Lynx Services Employee Review

1.0
Nov 15, 2024
Recommend
CEO approval
Business outlook

Pros

Co-workers were mostly nice people, decent pay for work being done

Cons

Let's start with the lack of respect for employees. During my time at MLS, a 401k plan was being rolled out. Due to it not having an employer match, I tried to choose to opt out. Myself and others were harassed (verb, subjected to aggressive pressure or intimidation) by upper management on 2 occasions to enroll (not just choose to opt in or out). We were told that if we did not sign up, it was unlikely that we would receive future benefits. On several occasions, individuals were singled out in front of the department to highlight their errors, or even in one case to be yelled at and reprimanded in front of the entire department (by the same director mentioned above). Lastly, don't expect anyone in a position to make a difference listen to you. I went to HR on 2 occasions and was ignored. They refused to address the situations or hold the responsible parties accountable, even when one occasion was about an issue with a coworker making derogatory remarks and slurs towards myself. This company will pretend to care about you by getting the company a food truck or holding "fun" team building activities, but please do not be fooled by this. Joke's on me though, I should have kept a paper trail. I would not recommend working for this company if you value your voice being heard.

Explore other reviews about Merchant Lynx Services

5.0
Apr 30, 2024
Recommend
CEO approval
Business outlook

Pros

It's always a great thing when you find a job that you truly love and feel fulfilled by. Having great leadership and rewarding work is definitely a huge part of job satisfaction

Cons

There could always be better bebefits.

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Merchant Lynx Services Response
2y
We highly value your feedback. We are constantly exploring ways to enhance the benefits we provide to our employees, like our 401k program. We recognize the importance of offering competitive benefits in today's economy. As part of our ongoing efforts, we are currently investigating Life Insurance options. When evaluating the benefits we offer, we also take into account the financial impact on our employees who choose to participate in these offerings. Our goal is to ensure that we provide the best options, participation levels, and value to our valued employees.
3.0
Jan 6, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Lots of management support.

Cons

Required to do tasks that you weren't trained in

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