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Merchant Industry

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Not an honest company - Anonymous employee Merchant Industry Employee Review

1.0
Jan 24, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing. (5 word minimum filler)

Cons

I got hired as a data analyst. The first red flag was how quick they were to hire me and how interested they seemed. When I came in for my first day, I filled out some hiring paperwork and noticed that the job was listed as "tech support" for 15 an hour. For the first hour I meet with the other data analyst, and we have some good discussions about how to fix the company database. After that they threw me jn a tech support room to be "trained" meanwhile all it was was a room full of angry tech support people that wouldnt teach me anything and got mad every time I asked a question. After literally sitting there with nothing to do for 2 days straight with no managers or anything helping me, I finally decided and realized that this company lied to me and wasnt actually planning on making me a data analyst. I never showed up again and never even received a single phone call, text or email.

Explore other reviews about Merchant Industry

5.0
Oct 18, 2023
Recommend
CEO approval
Business outlook

Pros

Merchant Industry is a standout in the payment processing industry. The company's dedication to innovation and a client-centered business model sets it apart from the rest. Working here has been a rewarding experience, as we provide a wide array of payment products, including Virtual Terminals and eCommerce Solutions, that cater to the diverse needs of our clients. I appreciate that Merchant Industry's core values prioritize excellence and delivering unparalleled value to our clients. It's evident that our mission is to ensure the success of businesses we serve.

Cons

Provide a solution or positive angle, such as "Enhancing communication processes could further strengthen efficiency and collaboration.

1.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

- Lots of OT… which means $$$$$$$$ - No experience needed! - Company Parties

Cons

- No benefits - BARELY ANY PTO - Micromanaging from owners constantly looking at cameras - LOTS of S.Advances on the job with non-fraternizing employees. - Uncomfortable invites for “the team” to go to the Mexican bar around the corner, but it would only be you and a senior manager meeting for dinner and drinks to discuss advancing in the company. - No Trust for an employee who is leaving for a better opportunity to finish out their “notice of resignation” time frame. - CEO is rude and nasty. - HIGH TURNOVER - who would wanna put up with that stuff? - Several “vulnerable” employees confided in me about S.Advances from other members of management.

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