Mercari India is a highly biased workplace with poor management - Senior Soft Engineer Mercari Employee Review

1.0
Jan 26, 2025
Recommend
CEO approval
Business outlook

Pros

1. Engineers and lower-level management are dedicated, hardworking, and efficient. 2. Mid-level managers provide decent support and direction to their teams. 3. Collaborative efforts within the engineering teams ensure timely completion of tasks.

Cons

1. Poor Upper-Level Management: • Senior managers and the site lead are unresponsive, unprofessional, and disconnected from employees. • The site lead is especially rude, often ignoring employees’ greetings and showing no interest in fostering a positive work environment. 2. Unclear Policies: • The HR team lacks proper policies and consistency, often modifying rules case by case. • No clear path for employee reviews or career growth. • Policies on work-from-home (WFH) are inconsistently enforced. Some employees stay remote for months without repercussions, while others are denied WFH requests outright. 3. Lack of Learning Opportunities: • The organization offers no scope for skill development or learning initiatives. 4. Toxic Culture: • Favoritism is prevalent, with decisions often based on personal connections rather than merit. • Employees are subjected to unnecessary scrutiny and Slack group discussions if they request flexibility. 5. Low Recognition and Increment: • Salary increments are minimal, usually around 2–4% annually. • Despite frequent team parties (often involving alcohol), employees feel undervalued in terms of monetary compensation and career growth. 6. Lack of Leadership from the Site Lead: • The site lead shows favouritism Japan-based management while neglecting local teams. • Employees are ignored and treated poorly, while the site lead focuses on hosting VIPs with tea and samosas instead of addressing employee concerns. 7. making it a challenging environment for those who aren’t from the South or Karnataka.

Explore other reviews about Mercari

5.0
Sep 12, 2025
Recommend
CEO approval
Business outlook

Pros

Most people were bilingual so speaking English wasn't a problem. Everyone there were so welcoming and the Roppongi office had a great view of Tokyo Tower

Cons

The program was only a week long and I didn't have any issues.

4.0
Nov 17, 2025
Recommend
CEO approval
Business outlook

Pros

good environment for work. nice guys

Cons

there were too many people

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