Would not recommend - Team Lead Merakey Employee Review

1.0
Apr 27, 2017
Recommend
CEO approval
Business outlook

Pros

NHS pays well for all of their positions. The benefits offered are good as well (medical, dental, vision, 403b, vacation, sick, and PTO) I enjoyed the population of client I worked with very much. The field staff cares very much for their clients and does great work with them.

Cons

This job is incredibly demanding. There is zero separation of work and personal time unless you are on a scheduled vacation and have permission to turn your phone off. Otherwise, even on sick days, you are required to promptly respond to phone calls, texts, and emails. The upper management are power hungry and the worst micro-managers I have ever laid eyes on. Micro-managing, of course, is always required to some extent, but these people have their hands in every single step of every single process whether it should involve their position or not. The company as a whole does not care about it's employees. No raises unless you are a well liked by upper management or can find opportunity for promotion (which is rare and only happens if upper management likes you). Cost of living raises only go to salaried employees, and salary requires a master's degree at least. Speaking to your relationships with upper management, they all stick together and will lie for each other and throw people under the bus to save themselves. They are deplorable managers. Once they have decided that they don't like you, they will target you and find any and every little thing they possibly can to eventually fire you. The position I held was required to provide so many reports that they do not have time to manage their staff or clients they way upper management wants them managed (know where they are, who they are with, and what they are doing at all times). You are responsible for 100+ clients and are to be able to give a detailed report on their progress/lack thereof on a moment's notice...and that's the easy part of the job. The expectation is unrealistic and sets you up for failure. NHS is a miserable company to work for at any level.

Explore other reviews about Merakey

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company and I love individuals we serve

Cons

More exposure in job fairs and hiring events. getting our company name out there with more social media advertising

1.0
Dec 16, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission of the organization is meaningful, and hiring managers genuinely value quality candidates and strong placements. The work can be rewarding when the focus is on making thoughtful hires that truly support vulnerable individuals. Team members care deeply about doing the right thing and producing strong, long-term results.

Cons

Under new management, recruiting has shifted to a numbers-driven model where metrics far outweigh quality, outcomes, and human impact. Recruiters are now responsible for interviewing and decision-making while simultaneously being held to significantly higher, rigid goals that do not account for location based candidate flow or program differences. Time is spent submitting phone screens and documenting nonviable candidates purely to satisfy metrics instead of actively sourcing strong applicants. Being discouraged from cherry-picking candidates, despite hiring for roles supporting vulnerable populations is concerning and demoralizing. This approach reduces efficiency, negatively impacts candidate experience, and has contributed to burnout and low morale. The system feels misaligned with the mission and set up for failure.

4
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