Jan 24, 2026
Mend.io Response
5moWe are happy to hear that you value the people here, the time to recharge and the support to use the right tools, including AI. Creating an environment where people can do their best work and still protect their energy matters to us.
We also hear the concern around decision making and change. Balancing innovation with customer trust is not easy, and your feedback is a fair reflection of that tension. We know we need to continue getting better at making clear choices, even when they are hard and doing so with confidence and intention.
Your advice around stronger cross team collaboration is well taken. We agree that leadership has a responsibility to model this and actively support better cooperation across the organization.
Thank you for being part of the journey and for sharing your perspective!