Good company to kick start your career in IT - Customer Service Representative MeloTel Employee Review

2.0
Oct 16, 2023
Recommend
CEO approval
Business outlook

Pros

Small sized company and you get to learn a bit of everything Good work environment Work closely with CEO and you get to oversee how the business gets ran 9-5 phone lines. No overtime needed

Cons

Occasional customer on site needed in other province with minimal notice No growth opportunity No vacation during first 12 months?!!! No sick days

Explore other reviews about MeloTel

5.0
Mar 8, 2017
Recommend
CEO approval
Business outlook

Pros

Working with MeloTel has completely changed my life. I first started with just a hobbyist's knowledge on IT and VoIP and I was taught and trained pretty much everything I know now. The work environment is great here and the staff members are like family to each other. MeloTel is constantly working on creating new solutions and improving it's internal infrastructure. If you like constantly learning and have an entrepreneur's passion for technology, you will love working here. If you want to work with a team that prides itself on providing great customer service and great product offerings MeloTel is the place to be. The CEO of the company is fun to work with and enjoys interacting with staff members on a daily basis. Lunches are provided on some days and the work environment is relaxed but productive. PS: I don't believe the legitimacy of the previous negative reviews as I guarantee none of our current employees here feel that way towards our company. This is a great place to work and a solid opportunity if you put your mind to it, also the pay is great.

Cons

Stressful at times, but absolutely manageable. Better than most workplaces.

1
5.0
Mar 15, 2017
Recommend
CEO approval
Business outlook

Pros

Those 2 negative reviews are not accurate at all. During my time with the company I held the position of Administrative Assistant and was in charge or organizing and filing, I've literally gone through all past employees and can certainly confirm no one ever made minimum wage within this company. Any how pros of working for MeloTel: Amazing team you work with Light atmosphere Lunches are provided Good Wages Consistent hours Holidays off Honest CEO Flexibility in every sense Exposure to new, cutting edge technology Training Work stays at the office, no need to bring any work home with you, so 9am-5pm stays 9-5 Dedicated/intelligent staff members Your way more important to management than just a staff number Music is always playing quietly in the background Daily riddles were fun! Team outings No micromanaging

Cons

Cons to working for MeloTel The office is not in a convenient location for food selection The coffee machine broke

1
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