Not Recommended. Life/Work balance is not Balanced - Field Service Technician Melitta Group Employee Review

1.0
May 19, 2016
Recommend
CEO approval
Business outlook

Pros

You get your own work van. Some of your fellow employees will be nice to work with. The pay and benefits are pretty good.

Cons

They use a dispatcher to dole out jobs. They have an expectation that you are available to work from 5 am to 11 pm and you are not supposed to question it. You will not know what you have scheduled for the next day until after 4:30 pm of day before. you will not be able to plan for any personal time more than 24 hours in advance unless you take vacation. We have nearly constant parts shortages. It is hard to do the work without the parts.... They vacillate between a mantra of "No Overtime!" to having you work 60+ hours a week to catch up for the fact that with no overtime you will fall behind. The number of machines each tech has assigned is too high. Without working overtime you will not be able to keep up. When a tech is fired, on vacation, sick, quits, or otherwise unable to perform their duties, you will be forced to drive long distances to cover for them. They fire a lot of people. I have never worked for a company that fires this many people. (i'd guess ten people in 3+ years) I will probably be fired for writing this. I would consider being fired a blessing. (I could finally find enough time to look for another job)

Explore other reviews about Melitta Group

5.0
Aug 22, 2024
Recommend
CEO approval
Business outlook

Pros

Amazing pay, amazing company to work for, and great work-life balance.

Cons

None, I can't think of any.

2.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

We have pretty easy to learn machines and more or less easy to find problems and fix. As long as you do your job and follow basic rules your pretty much on your own.

Cons

Upper management over promises companies what the techs in the field can't reach! Consist part supply issues, pay should be a lot more for the amount of traveling is required to reach deadlines and cover other states due to the amount of work from the deadlines that are promised before even thinking of hearing from the service techs in the field.

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